Terms of Service
Engagement terms, payment protocols, cancellation policy and delivery guidelines governing all Inuio Solutions services.
Inuio Design LLP
HD-237, 36, Infantry Road, Bangalore - 560001, Karnataka, India
Last updated: September 2026
1. Nature of Engagement
Inuio Solutions (operated by Inuio Design LLP) provides strategic business advisory, software systems deployment, and digital design services. All advisory sessions, diagnostic reviews, and software configurations are executed in accordance with agreed statements of work or standardized platform subscription tiers.
2. Diagnostic Audit Calls (The Business Mirror Call)
The 30-Minute Business Mirror Call is a paid advisory engagement. Time slots are reserved exclusively upon confirmation of payment. Due to calendar reservation commitments, cancellations made less than 24 hours prior to the scheduled session are non-refundable. Rescheduling is permitted up to 12 hours before the session.
3. Subscription Billing & Payment Rails
Subscriptions are billed on a recurring monthly or annual basis depending on your selected billing frequency. Domestic payments in India are processed through Razorpay in Indian Rupees (INR) with applicable GST. International payments are processed in United States Dollars (USD) through Whop or Stripe. Accounts with failed recurring charges are subject to suspension after a 7-day grace period.
4. Intellectual Property & System Ownership
Clients retain full, exclusive ownership of all their proprietary customer data, contact records, and business assets. Inuio Solutions retains intellectual property rights to its proprietary software architectures, foundational workflow templates, and pre-built integration connectors.
5. Limitation of Liability
Inuio Solutions exercises professional diligence in engineering high-availability systems. However, Inuio Solutions is not liable for disruptions caused by third-party infrastructure providers (e.g., WhatsApp API policy shifts, cloud hosting downtimes, or payment gateway processor outages).